LexaLock Support

Help with lock-screen lessons and Premium.

How does the free plan work?

The free plan displays up to 10 lock-screen lessons per device-local calendar day. Premium removes this daily limit.

Notifications are not appearing

Open LexaLock Settings, turn notifications on, and allow the Android notification permission. Also check that the LexaLock notification channel has not been disabled in Android system settings.

My Premium purchase is missing

Make sure Google Play is using the account that made the purchase, open the Premium screen, and select Restore purchases. Pending payments do not activate Premium until Google Play confirms them.

How do I cancel or manage Premium?

Open LexaLock Settings, tap Premium, and choose Manage subscription, or visit Google Play subscriptions. Canceling renewal normally keeps Premium active until the end of the paid period.

Refunds and payment problems

Payments are processed by Google Play. See Google Play refund guidance for available options.

Contact support

Email lexalock.support@gmail.com. Include the app version, Android version, device model, and a description of the problem. Do not send payment-card details or Google Play purchase tokens.